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I pay rize and it's still in the free tier

I have already pay for the rize app in my 2 accounts and its still in the free tier, and its telling me I need to pay again, can somebody help me?

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Comments4

  • Jonathan Wu

    •

    Jul 28

    Hi @indira Almonacid can you provide your email with the paid billing account so we can take a look

    • indira Almonacid

      •

      Jul 28

      is indira.almonacid.3d@gmail.com, I also send a email to support explaining all the problem , is was send from my personal account almonacid.indira@gmail.com, this 2 are my accounts