Macgill Davis

Team

Commented on Timeline/ current sessionLooking into this!Commented on UX ImprovementsWould love to hear them! What are your ideas/recommendations?Commented on On labels dataCould you do this with the MCP maybe?Commented on Clickup > Rize sync is brokenThanks so much for reporting! Looks like ClickUp suspended the webhook for your account. We’re investigating why but we recreated now!Commented on start break doesnt workShoot sorry to hear. It’s working fine on our end. Can you send a screen recording video of the issue to support@rize.io? We’ll fix it ASAP Commented on Generate failedShoot I’m sorry about this! Does “Regenerate” not work?Commented on Rize intrupting and slowing Macbook Air M4As a first step, can you re-install the M-chip option here? https://rize.io/downloads Commented on Rize intrupting and slowing Macbook Air M4Pretty sure this is not related to Rize. Why do you think it is?Commented on Logged entries disappearingWe fixed it and won’t let that happen again Commented on Logged entries disappearingActually I think we did have a bug that caused some wrong changes to time entries that was live for about 6 hours. I’m so sorry about that!Commented on Rize ClickUp Time BUGOkay cool. It’s still coming back with that error as of just 12 minutes ago. Seems like a bug in ClickUp. Want to email ClickUp support? Feel free to loop us in at support@rize.io Commented on Rize ClickUp Time BUGShoot I’m so sorry! I think your ClickUp plan needs to be upgraded. Seeing this error for you account: "ClickUpClient HTTP 403 Method=POST URL=https://api.clickup.com/api/v2/team/90132244452/time_entries ReqId=n/a Resp={\"err\":\"Your plan is limited to 40 usages of Advanced Time…Commented on Add Todos or ObjectivesAny reason to not use tasks for this?Commented on Logged entries disappearingShoot sorry to hear. Were never delete entries automatically. Can you email us the time range where they went missing? What were the entries?Commented on annoyedOh no I’m so sorry to hear that. That sounds annoying. We can definitely investigate these bugs. Mind sharing more by email support@rize.io? We just need a bit more details on the issue!Commented on I change the keyboard shortcut and it keeps revertingInvestigating this!Commented on Failed to fetch MCPCan you try again? sorry about this!Commented on User Account ConflictHey! can you email us as support@rize.io with more details? Will fix ASAP Commented on Session not persisted - forced to re-login to Rise on every machine restartcan you try installing this build? https://rize-io.s3.us-west-1.amazonaws.com/downloads/3.0.45/Rize-3.0.45+Setup.exe Commented on Rize keeps logging me outCan you try this build? Manually install here! https://rize-io.s3.us-west-1.amazonaws.com/downloads/3.0.45/Rize-3.0.45+Setup.exe Commented on Rize Desktop IconCan you send a pic? Not sure I understand!Commented on Start session dropdowns not workingGetting a fix out now! Sorry and thanks!Commented on Extra TeamsThose were two teams created by you back in April 28, 2026. We just updated our logic so we show all teams within an org that are active (even if no active memberships). I’ve deleted htem for you and thank you for reporting!Commented on my rise does not open. Here is the message I getCan you manually install fresh from here: https://rize.io/downloads?Commented on The black screen bug is still ongoingSo sorry about this! Can you try installing this build? https://rize-io.s3.us-west-1.amazonaws.com/downloads/3.0.18/Rize-3.0.18+Setup.exe Commented on Merging Undo BugShoot sorry about that? Can you post an image of the button you’re referring to? We actually don’t have an undo button.Commented on Music Player BugIt’s right down here! Do you see it?Commented on Not able to log timeMind sending over a screenshot or video recording? We can’t seem to reproduce this bug!Commented on Auto-Meeting On/Off toggleApologies this is super hidden in device settings!Commented on widget buggedThis should be fixed now!